PTSMC Billing Inquires

How To reach PTSMC Billing?

We know most medical costs are unexpected, and understanding your medical bills can sometimes be complicated. At Physical Therapy & Sports Medicine Center, our financial team would like to help you meet your health care needs.  Our team of professional billing specialists are available to help answer your questions.

Contact our office, 8:00AM – 5:00PM Monday to Friday.

Billing Department Office: (240) 774-0222

Billing Department Fax: (240) 774-0223

Click below to view the insurances we currently accept, for questions email Von@startptnow.com

Von also may be contacted via email for all customer service and billing information

For questions regarding medical records email Jherika@startptnow.com

At Physical Therapy & Sports Medicine Center, we accept most insurances, including the following insurance plans:
AARP Healthcare Solutions
Aetna
Aetna Choice POS II
Aetna HMO
Aetna Open Access HMO
AIC Insurance
Align Network
Allstate PIP/MED PAY
Ameriavantage
Amerigroup Corporation
Amica
Amtrust North America
Anthem BCBS
APWU Health Plan
Assurant Health Access
Bankers Life and Casualty Company
Blue Cross Blue Shield
BCBS Federal
BCBS National Accounts
BCBS BlueChoice
Bravo Health
Brethren Mutual
Broadspire Services
CareFirst Administrators (Carefirst NCAS)
CareFirst BCBS
Century Healthcare
Champ VA
Cigna
Cigna-GWH
Cigna APWU
Cigna Health Springs
Cigna HealthCare PPO (NALC)
Cigna NALC
Cigna PPO
Cincinnati Insurance Company
CMI
Colonial Penn Life Insurance Company
CompManagement Incorporated
Conifer Health Solutions
CoreSource
Corvel
Corvel Corporation
Corvel Casualty Insurance
Coventry Healthcare (MHBP)
Criminal Injuries Compensation Board
Department of Labor
DHCF
Eastern Allience Insurance Group
Elephant Auto Insurance
Encompass PIP/MED PAY
Erie Insurance
Esurance Auto Insurance
Evergreen Health Care
FCE Benefit Administrators Inc.
FCE / Cigna PPO
Foran & Foran
Gallagher Bassett
Gallagher Bassett Services Inc/CMC
Geico Insurance
GEMGroup
Gerber Life Insurance Company
GHI
Golden Rule Insurance
Group Health Incorporated
The Hartford
Healthnet Federal Services
HealthNow Administrative Service
Highmark Blue Shield
Horizon Blue Cross Blue Shield of New Jersey
Humana
Integra Administrative Group
IWIF Workers’ Compensation
John Hopkins US Family Health Plan
Key Risk
Liberty Mutual Insurance
Mackrisk Management
MAIF Insurance
Mail Handlers Benefit Plan
Manhattan Life Insurance Company
Maryland Automobile Insurance Fund
Med Risk EPO
MD Physicians Care
MD Medicaid
Medicare
MedRisk
Meritain Health NCCA
Multiplan PHCS
Mutual of OMAHA
National General Insurance
Network Synergy Group
Novitas Solutions Inc.
OneNet PPO
Optum Choice
Priority Partners
Railroad Retirement Board Medicare
Riverside Health
Safeco Insurance
SAMBA
Sedgwick CMS
Selective Insurance
Self Pay
SISCO
Starmark
Teamsters Local 639
Tech Health
The Empire Health Plan
The Hartford
The Hartford DC Claims
Tricare Medicare
UMR
United American Insurance Company
United Health Compass Health Plan
United Health Care
United Health Care Choice Plus – HRA
United Health Care Medicare Advantage
United Health Choice Plus
United Health Golden Rule
United Healthcare Community
United Healthcare Insurance
United Healthcare Integrated Services (GEHA)
United Healthcare MDIPA/OPT Choice
United Healthcare Mid Atlantic
United Healthcare Shared Services
Universal Smartcomp
USAA Auto Injury Solutions
USAA Insurance
Washington DCVA Med Ctr
Washington, DC Medical Insurance
Your Risk Services
Workers’ Compensation cases (DC, MD, VA)
Personal Injury Protection (PIP) Auto Accident/Attorney Cases

If your insurance is not in our displayed insurance list, feel free to call our office. Please contact your insurance carrier to learn the specifics of your coverage. If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our office and one of our billing specialists will assist.  We have simplified the contact list by insurance:

Meet the Billing Department

Devonne McCullough

Billing Manager

Von McCullough joined the PTSMC with over 25 years of experience in healthcare administration.

Graduating in 1994 from Hunter College NYC with an Associate degree in healthcare administration/technology, Von later went on to becoming a Healthcare Administration Instructor with the Chubb Institute NYC where he spent 4 years teaching and training others for healthcare employment.

As PTSMC’s billing supervisor, Von is extremely diligent and, since 2017, leads our patient collections team, taking pride in helping patients understand specific rules and regulations relating to their healthcare.

For relaxation, Von enjoys travelling, quality time with his family, playing music, and smiling as much as possible!

(240) 774-0222 – Ext 706

vmccullough@startptnow.com
Medicare (ALL)
Secondary Medicare
Medicaid Primary & Secondary (OT)

Lingli Wang

Billing Specialist

Liz, as she prefers to be called, comes to us from New York City where, for over 6 years, she was the medical billing specialist for a reputable healthcare center. As a medical billing specialist, she is very familiar with a multitude of health insurance companies, including Medicare, Medicaid, commercial insurances, workers’ compensation insurances and auto accident claims. In addition to joining the billing department, Ms. Wang will also be doing provider credentialing for the practice. With her warm personality and dive to succeed, we look forward to a bright future for Ms. Wang to PTSMC.

“I moved to Maryland a few months ago, and joining PTSMC made me feel I am finally home. It is my great pleasure to work with this amazing team, alongside such incredible people.”

During her spare time, Liz enjoys hiking and karaoke with friends and family.

(240) 774-0222 – Ext 707

lwang@startptnow.com
Amerigroup & Secondary
Priority Partners & Secondary
Aetna Better Health of Maryland

Monica Medina

Billing Specialist

Monica Medina joined PTSMC in 2018 as a front desk coordinator. With 3 years’ experience in the medical field, Monica displays great customer service skills, diligence, dedication and professionalism that are characteristic of our team members. Monica was recently promoted to our billing division where she enjoys helping others while learning as much as she can. “Mama Bear” is what she is playfully known as around the office – always making sure that the plants are watered and everyone fed.

“Working at PTSMC has been a great experience, I have learned a lot from my coworkers. Starting out at the front desk and now in the billing department has helped me gain a great deal of knowledge. Being able to answer patient’s questions and help them understand their plans/benefits is always gratifying. “

During her spare time Monica enjoys spending quality time with her son and daughter.

(240) 774-0222 – Ext 707

mmedina@startptnow.com
Medicaid
BCBS & Secondary
United Healthcare
Worker’s Compensation (ALL)
Private Insurances
PIP

Jacob Dowling

Billing Specialist

Mr. Jacob Dowling joined the PTSMC billing team in 2018. Though the youngest member of the department, Jake leaves a grand impression through his professional work ethic and excellent customer service. Jake works alongside a team of seasoned billing specialists and continues to set high goals for performance satisfaction with his co-workers.

“I love the people that I work with. They always bring smiles, laughter and great energy throughout the day. I enjoy learning and growing ”.

Jake is currently studying Psychology and hopes to combine both business and healthcare knowledge and experience in his career path.

In his spare time, Jake enjoys watching football, reading and working out.

(240) 774-0222 – Ext 705

 jdowling@startptnow.com
Billing Statements
Medical Records
Collections

Sasan N. Chalezamini, COO/CFO

Chief Operating Officer, Chief Financial Officer

Escalated attorney cases (PIP cases)

Litigation

Balance reduction

(240) 774-0222 – Ext 700 

For all general questions, comments and concerns please email schalezamini@startptnow.com

Physical Therapy & Sports Medicine Center provides pre- and post-surgery orthopedics program, therapeutic modalities, sports injury rehab, fall prevention program, balance and vestibular program, and female only physical therapy program for incontinence, fibromyalgia, osteoporosis, chronic low back pain, neck pain and other conditions specific to women. Our physical therapists serve Greenbelt, Riverdale and Bowie in Prince George's County and Olney in Montgomery County, Maryland. Discover why our patients refer us to their friends and family as the Best physical therapy center in the Washington DC metro area.
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