Marying Castillo
About Marying Castillo
Marying Castillo joined Physical Therapy and Sports Medicine Center in 2021 as the first Corporate Receptionist, bringing exceptional customer service experience and administrative support to our practice. Her dedication and willingness to take on any task that comes her way have made her an invaluable member of our team.
As the Billing/Front Desk Coordinator, Marying plays a crucial role in ensuring smooth operations and providing outstanding service to our patients. Her positive attitude and commitment to excellence contribute significantly to the welcoming environment at PTSMC.
"I'm always eager to take on any tasks that come my way and help our patients with a smile. Being the first point of contact for our practice is a responsibility I take seriously, and I'm committed to making every patient feel welcome and valued."
Professional Experience
- Billing/Front Desk Coordinator - Physical Therapy & Sports Medicine Center
- Corporate Receptionist - Physical Therapy & Sports Medicine Center (2021)
- Extensive Customer Service Experience
- Administrative Support Specialist
Skills & Responsibilities
- Patient Billing Coordination
- Front Desk Operations
- Customer Service Excellence
- Administrative Support
- Patient Communication
- Appointment Scheduling
- Insurance Processing
- Office Coordination
- Multi-tasking
- Problem Solving
Work Philosophy
Marying believes in providing exceptional service with a positive attitude. She understands that the front desk is often the first impression patients have of our practice, and she strives to make every interaction welcoming and helpful. Her eagerness to assist with any task and her dedication to patient satisfaction make her an essential part of the PTSMC team.
Personal Interests
Outside of work, Marying enjoys spending quality time with family and friends. She loves going out and exploring new experiences, which helps bring fresh energy and perspective to her professional role.
Need Assistance with Billing or Appointments?
Marying and our administrative team are here to help with all your scheduling and billing needs.
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